Expert support for you, your neurodivergent child — and the whole family

A membership for parents of neurodivergent young people. Former head teachers, senior SENCOs and specialists — all of them neurodivergent themselves — who will explain what's happening, tell you whether your child's support is good enough, and negotiate on your behalf when it isn't.

Book a free 30-minute call

Which of these sounds like you?

School attendance has become a struggle

Mornings have become a battle just to get your child into school. Perhaps they haven't attended for weeks, months or even years — and you've run out of ideas. We'll help you understand what's getting in the way and build a realistic plan forward. Start here.

We've just had a diagnosis. What happens now?

A diagnosis can bring answers, but it often brings a whole new set of questions too. We'll help you understand what it means for your child, decide what to do next and find the right support for your whole family. Start here.

The support my child is getting doesn't feel right

You know your child best. If their needs aren't being met — or you feel that nobody is listening — we'll help you understand what good support should look like and work with you to secure the right help. Start here.

How the NeuroUniverse method works

1. We talk

Start with a free 30-minute conversation with Jessie. You'll tell her about your child — their strengths, challenges and special interests — as well as their experience of education, whether they are attending school, struggling to attend or learning outside school. We'll also talk about friendships, family life and anything else affecting your child.

2. You receive a personalised plan

If you decide to become a member, Jessie will create a plan tailored to your child and your family's circumstances. It will bring together everything discussed during your call and set out clear priorities and practical next steps, so you know what to focus on now and what to do next.

3. We're with you all the way

You'll have access to our Ask Jessie email helpline for urgent concerns and everyday questions, as well as support from our team of experienced specialists. We'll review your plan with you regularly, track progress and adapt it as things change — so your family never has to navigate the journey alone.

Why our approach works

Your specialist's advice was absolutely bang on — realistic, practical, and delivered with real empathy. Hannah even drafted a letter for us to send to school, which made a huge difference. We came away not just feeling understood, but with a clear plan.

— Clare, York

NeuroUniverse was started by Jessie Hewitson. Jessie writes the SEND agony aunt column for The Times and The Sunday Times, and she wrote the best-selling Autism: How to Raise a Happy Autistic Child and ADHD: How to Raise a Happy ADHD Child. She was diagnosed autistic in later life and has dedicated the past decade of her career to increasing understanding and making the world a happier and kinder place for neurodivergent people.

The specialists she works with are senior neurodivergent people in education. Former head teachers, SENCOs with decades in the system and who sit on SEND Panels. People who know exactly what needs to be said, and what will move things along.

They are also, every one of them, neurodivergent. They have been the child in the school struggling as well as the adult negotiating on behalf of their family.

What it costs, honestly

Getting started — £14.95 a month. A thirty-minute call with me, a plan written down afterwards, a fifteen-minute check-in every three months, and access to our specialists at member rates.

In the thick of it — £50 a month. Everything above, but your check-in becomes a full forty-five minutes, and you can email me whenever you need to. We'll read your documents — draft Education, Health and Care Plans, reports, the email from the head — and tell you what they mean and what to say back.

Both cancel any time.

If your plan needs a specialist, you pay them separately, at member rates. Part of my job is telling you honestly whether you need one yet. Sometimes the answer is not yet. See exactly what you get for your money.

Why Jessie started NeuroUniverse…

Parents started finding her. Every week someone would write or ring, usually at the end of their tether. She helped as much as she could, but it became clear they needed more than a reply could carry.

It was also clear that nobody was coordinating the support and care. School, home, sleep, the health appointments, the paperwork — so the parent ends up doing that job too, on top of everything else, with no training and not much sleep.

That's what NeuroUniverse is for.

Jessie and Alex at a party in the early 1980s

Jessie didn’t do it on her own. Alex Ardizzone is our director of operations. She ran projects in companies a great deal bigger than this one, which is why nothing and nobody gets dropped. Alex and Jessie have been best friends since childhood (picture of us both back in the day above) and are both parents of fantastic neurodivergent young people.

Behind them is a crack squad of specialists: former head teachers, senior SENCOs, talented mentors. Neurodivergent people who work with neurodivergent young people every day and passionately care about getting their support right.

Come with your problems, leave with a plan.